Returns & Exchanges
At Robin Pickens, we want you to be completely delighted with your home textiles and patterns. If you are not satisfied with your purchase, we accept returns of unused and unopened items within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring that fabric cuts remain folded and patterns are in pristine, resaleable condition.
Ship the Items
Affix the provided return label or use a tracked shipping service to send your package back to our studio distribution center.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing