Frequently Asked Questions
Everything you need to know about our textiles, patterns, and home goods.
How long will it take to receive my order?
Standard orders are processed within 2-3 business days. Shipping times vary by location, but most domestic orders arrive within 5-7 business days via USPS or UPS.
Do you offer international shipping?
Yes, we ship our fabrics and patterns worldwide. Please note that international customers are responsible for any customs fees or import duties incurred upon delivery.
What is your return policy for fabric and patterns?
Cut fabric yardage is non-returnable. However, if you receive a damaged item or a misprint, please contact us within 14 days of receipt for a replacement or refund. PDF patterns are non-refundable.
Are your fabrics suitable for quilting and home decor?
Absolutely. Our premium cotton collections are specifically designed for quilting, apparel, and light home decor projects, ensuring high-quality thread counts and vibrant color retention.
How should I care for my Robin Pickens textiles?
For best results, we recommend machine washing your cotton fabrics on a cold, gentle cycle and tumble drying on low heat to preserve the integrity of the colors and fibers.
Can I purchase your products at wholesale?
Wholesale inquiries for quilt shops and retailers are handled through our manufacturing partners. Please visit our 'Wholesale' page for direct links to our current distributors.